Privacy Policy

Last updated: August 2026

1. Introduction

This Privacy Policy explains how Emilio Finatti Pizzeria Ltd. (“Emilio Finatti Pizzeria,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit emiliofinatti.com (the “Site”), place an order, sign up for our newsletter, apply for a job, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What personal information we collect

Information you give us directly:

• Name, email address, and phone number (e.g., when you contact us, subscribe to the newsletter, or make an inquiry)
• Order details when you order online (items, pickup/delivery preferences, and any notes you provide)
• Delivery address, where applicable
• Job application information, if you apply through our Careers page (resume, work history, contact details)
• Any information you choose to include in messages to us

Information collected automatically when you use the Site:

• Device and browser information, IP address, and general location
• Pages visited, links clicked, and time spent on the Site
• Cookies and similar technologies (see our separate Cookie Policy)

Payment information: We do not collect or store your credit card or payment details on our own systems. Online payments are processed by our ordering provider, Toast, and (for delivery) DoorDash, under their own privacy and security practices.

3. How we use your information

We use personal information to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer service
• Send you our newsletter and promotional offers, where you have consented
• Consider job applications
• Operate, maintain, secure, and improve the Site
• Understand how the Site is used (analytics)
• Comply with legal obligations

We rely on your consent for marketing communications and process other information as reasonably necessary to provide our services, consistent with PIPA/PIPEDA.

4. Email marketing and consent (CASL)

If you subscribe to our newsletter or promotions, we send commercial electronic messages in accordance with Canada’s Anti-Spam Legislation (CASL). Every message identifies us and includes a working unsubscribe link. You can withdraw consent at any time, and we will stop sending marketing messages promptly.

5. How we share information

We do not sell your personal information. We share it only as follows:

• Service providers who help us operate, including our ordering/POS provider (Toast), delivery provider (DoorDash), email and hosting providers (Google Workspace, and our web host / developer Morrison Sites), our email-marketing platform, and mapping services (Google Maps). These providers may only use the information to perform services for us.
• Legal and safety reasons, where required by law or to protect our rights, users, or the public.
• Business transfers, if we are involved in a merger, acquisition, or sale of assets, subject to appropriate protections.

6. Cross-border storage

Some of our service providers (including U.S.-based companies such as Toast and Google) may store or process personal information outside of Canada, including in the United States. Where this occurs, the information may be subject to the laws of the jurisdiction where it is stored, including lawful access by authorities in that country. We take reasonable steps to ensure your information is protected regardless of where it is processed.

7. Cookies and analytics

We use cookies and similar technologies to operate the Site, remember preferences, and understand usage. For details and how to manage them, see our Cookie Policy.

8. Data retention

We keep personal information only as long as necessary for the purposes described in this policy or as required by law, after which we securely delete or de-identify it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

10. Your rights

Subject to applicable law, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to marketing at any time
• Ask questions about how your information is handled

To make a request, contact us using the details in Section 13. We may need to verify your identity before responding.

11. Children’s privacy

The Site is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children without appropriate consent.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be posted on this page.

13. Contact us

If you have questions, requests, or concerns about your privacy, please visit or contact us directly:

Emilio Finatti Pizzeria 551 Sherling Pl Unit 1160, Port Coquitlam, BC

Email: contact@emiliofinatti.com